Clear answers about InspectCar mobile inspection — packages, checkpoint coverage, rating system, report delivery, cancellation, and payment methods.
What inspection packages do you offer?
We offer three packages: Computer Diagnostic (99 AED), Body & Computer (250 AED), and Comprehensive Inspection (399 AED). The Comprehensive package covers up to 380+ checkpoints across 25 inspection categories, with photos for every finding.
Which vehicle brands do you inspect?
We inspect every major brand on the UAE market — from Toyota, Nissan, Hyundai and Kia to Mercedes-Benz, BMW, Lexus, Porsche and Land Rover. Our inspectors have hands-on experience with all makes and models.
Is the inspection mobile?
Yes — InspectCar is fully mobile. The inspector comes to the car wherever it is, in any of the seven emirates: a dealer lot, a Dubizzle listing, or the seller home. You do not need to move the car.
How are findings rated in the report?
Every finding is colour-coded across five clear levels: Excellent (green), Good (emerald), Minor (yellow), Major (orange), and Critical (red). This lets the buyer instantly spot what needs attention without reading the full report.
When do I receive the report?
Your digital PDF report arrives by email within one business day of the inspection (Sun–Thu, excluding public holidays).
What is your cancellation policy?
Bookings can be rescheduled or cancelled free of charge up to 24 hours before the appointment. Completed inspections are non-refundable.
What payment methods do you accept?
All payments are processed securely via Stripe. We accept Visa and Mastercard.
Frequently Asked Questions
Find answers to common questions about our vehicle inspection services, bookings, and reports.
We offer three packages: Computer Diagnostic (99 AED, 16 checkpoints) — OBD scan + engine start diagnostics. Body & Computer (250 AED, 148 checkpoints) — adds paint thickness measurement, exterior lights, doors, HVAC, and digital systems. Comprehensive (399 AED, 410+ checkpoints) — full bumper-to-bumper check including mechanical and extended road test. Note: Inspection reports reflect vehicle condition at time of inspection and are not an official market valuation.
Yes, we provide vehicle inspection services across all seven UAE emirates. Our inspector comes to your location at the agreed time, typically within one business day of booking confirmation.
You can cancel your booking and receive a full refund within 24 hours of booking, provided the inspector has not already started the inspection.
We accept Visa and Mastercard. All payments are processed securely via Stripe — you will be redirected to Stripe's encrypted payment page to complete your transaction.
Click the account icon, select "Register", enter your email and create a password. Verification email sent within minutes.
Computer Diagnostic takes about 30-45 minutes, Body & Computer about 1-2 hours, and Comprehensive Inspection 2-3 hours.
Choose your inspection package, select your location and time, and complete the payment. Our inspector will contact you to confirm the appointment and come to your location.
Completed inspections cannot be refunded as the service has been rendered. Please contact us if there are any issues with the inspection report.
Yes. Our website uses SSL encryption. For payment processing, you will be redirected to Stripe, a PCI-DSS compliant gateway. We do not store any payment data — all card details are held by Stripe only.
Click "Forgot Password" on login page, enter registered email. Reset link valid for 24 hours. Check spam folder if not received.
The report is delivered in two formats: PDF file and digital link. It includes photos, detailed vehicle condition assessments, and repair recommendations. Reports are typically delivered within one business day after the inspection is completed.
No, we come to you. Our inspector travels to your specified location whether it is your home, the seller's location, or any other location in the UAE.
Refunds are processed within 3 business days via the original payment method (Stripe).
Yes, guest booking is available. However, account holders can track bookings and access previous inspection reports.
Yes, all inspections are conducted by experienced inspectors using professional diagnostic equipment such as OBD scanners and paint thickness gauges.
After booking, you will receive a confirmation email with booking details. You can also track your booking status from your account dashboard.
Computer Diagnostic is suitable for nearly-new vehicles. Body & Computer is our most popular option, suitable for most buyers. Comprehensive is recommended for high-value, luxury, or high-mileage vehicles.
If you need to modify your booking, please contact us immediately at support@inspectcar.ae. Changes may be possible if the booking has not yet been confirmed with the inspector.
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